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论文分享丨Issue Mapping Strategy

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《Issue Mapping Strategy: Process of Discovery, Places of Invention and Design Process Fallacies》是我院教师Kaja Tooming Buchanan撰写的论文，发表于Design Issues，2022年第38卷，第4期。

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The article titled "Issue Mapping Strategy: Process of Discovery, Places of Invention and Design Process Fallacies" was written by our faculty member, Kaja Tooming Buchanan, and published in the MIT Press Journal Design Issues: History, Theory, Criticism. Volume 38, Number 4, Autumn 2022. https://doi.org/10.1162/desi_a_00694

Kaja Tooming Buchanan

同济大学设计创意学院教授

Kaja Tooming Buchanan是同济大学设计创意学院设计理论、实践与战略教授、体验设计研究实验室的主任。她在复杂的组织环境中工作，专注于体验设计、用户研究、设计理论和战略。她的兴趣在于对组织和社会产生影响的创意项目，尤其是在复杂的社交和文化环境中人们的社会互动体验。

Kaja Tooming Buchanan is Professor of Design Theory, Practice and Strategy and Director of the Experience Design Research Lab in the College of Design & Innovation at Tongji University. She works in complex organizational environments with a special focus on experience design, user research, design theory and strategy. Her interest lies in creative projects that impact organizations and society at large, especially the experience of people in social interaction in complex social and cultural environments.

Design Issues

作为美国第一本研究设计历史、理论和批评的学术期刊，《Design Issues》激发了人们对围绕设计的文化和知识问题的探究。主要刊载设计历史、理论和批评方面的研究论文和案例，在国际设计学界具有很大的影响力。《Design Issues》由麻省理工学院出版社出版。

As the first academic journal in the United States dedicated to the study of design history, theory, and criticism, Design Issues has inspired exploration of cultural and intellectual issues surrounding design. It primarily publishes research papers and case studies in the fields of design history, theory, and criticism, and holds significant influence in the international design community. Design Issues is published by the MIT Press.

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Abstract

Issue Mapping Strategy

本文探讨了设计实践中面临的挑战。要处理这些挑战，探究的方法取决于将内容和它相关联的部分作为一个整体来理解，以及能否成功地从一个发展阶段向另一个阶段转化。本文的具体目标是反思“问题映射策略”在问题发现的探索性研究过程背后的意义，讨论在发现过程中遇到的可能导致无效主题，并进而导致设计过程谬误的挑战。因此，本文探讨了设计过程谬误风险最大的三个主要关注的领域——发明的场所、发明的过程和发明的产品。讨论了发现争论的汇聚处，以及有助于识别问题情境中的议题推理过程的重要性，并给出了示例。在关注充满复杂性和不确定性的人类体验的所有案例中，问题映射策略都能发挥作用。

In this article I explore the challenges faced in design practice, where the approach to inquiry depends on understanding the context as a whole with all of its interconnected parts, and its successful transformation from one developmental phase to another. The specific goal of this article is to reflect on the meaning behind and the significance of the Issue Mapping Strategy in the exploratory research process of problem finding and discuss challenges encountered in the process of discovery that might lead to invalid topics and thus to design process fallacies. Therefore, this article explores three major areas of concern—places of invention, process of invention and product of invention—where the risk for design process fallacies is greatest. The significance of discovering commonplaces of arguments and the process of reasoning that help to identify issues in problematic situations is discussed and examples are given. The Issue Mapping strategy is useful in all of the cases that focus on problem finding in complex environments and situations of uncertainty in human experience.